Table of Contents
1 Introduction & Definitions
Cricbd99 is a trusted platform for Bangladesh's gaming community. We believe your personal data belongs to you — we simply safeguard it on your behalf. This Privacy Policy clearly outlines what we do and what we do not do.
In this policy, "we" or "cricbd99" refers to the cricbd99 platform and its operating entity. "You" or "member" refers to anyone using the cricbd99 website or related services. "Data" refers to any information about you that we collect and process.
By accessing cricbd99, you agree to this Privacy Policy. If anything is unclear, our support team is always ready to help.
In Plain Terms: Your data is used solely to provide you with a better experience — it is never sold to anyone, ever.
2 What Data We Collect
Cricbd99 collects two types of information from members — data you provide directly and data collected automatically. Details are outlined below:
Information You Provide Directly:
- At registration: name, date of birth, email address, and phone number.
- For KYC verification: a copy of your National ID or passport.
- Payment details: mobile banking number (not full account information).
- Messages sent to support and details of complaints.
Automatically Collected Information:
- IP address and device type.
- Browser version and operating system.
- Time spent on the platform and pages visited.
- Gaming history and transaction records.
- Cookie and session data.
| Type of Data | Purpose of Collection | Mandatory? |
|---|---|---|
| Name & Contact | Account Creation & Verification | Yes |
| National ID Card | Age & Identity Verification (KYC) | Yes for Withdrawals |
| Payment Information | Transaction Processing | Yes |
| Device & IP | Security & Fraud Prevention | Automatic |
| Gaming History | Personalized Experience | Automatic |
3 How Your Data Is Used
Cricbd99 uses your information only for specified purposes. No data is processed unnecessarily.
- To register your account and verify your identity.
- To process deposits and withdrawals.
- To suggest games and offers tailored to your preferences.
- To detect fraud, money laundering, and other irregular activities.
- To provide customer support.
- To meet legal obligations set by regulatory authorities.
- To improve the platform and fix bugs.
Our Promise: We never sell or rent your personal data to any advertiser or third party.
5 Cookie Policy
Cookies are small data files stored in your browser. cricbd99 uses cookies to enhance your experience and keep the platform secure.
- Essential Cookies: Maintains your login session. Disabling these will prevent the site from functioning.
- Performance Cookies: Used to track page load times and detect errors.
- Functionality Cookies: Remembers your language preferences and settings.
- Analytics Cookies: Helps us understand which features are used most.
You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of some site features.
6 Data Protection Measures
Cricbd99 protects your data with industry-leading security measures. While no system can guarantee absolute security, we do everything possible to minimize risk.
- 256-bit SSL encryption — applied to all data transfers.
- Two-Factor Authentication (2FA) support.
- Firewall and DDoS protection measures.
- Regular security audits and penetration testing.
- Data is stored in encrypted form on our servers.
- Automated alerts are sent for suspicious login attempts.
Stay Protected: Use a strong password and never share your login details with anyone. If you notice anything suspicious, contact support immediately.
7 Your Rights
As a cricbd99 member, you have important rights over your own data. We respect these rights and aim to fulfill them as promptly as possible.
Right to Access Your Data
Request a copy of the information we hold about you.
Right to Correction
You can request a correction if any of your information is inaccurate.
Right to Erasure
Under certain conditions, you may request that your data be deleted.
Right to Restrict Processing
Request that data processing be restricted in certain circumstances.
Right to Data Portability
Request an export of your data in a standard, portable format.
Right to Object
You have the right to object to specific uses of your data.
To exercise any of the above rights, please contact our support team via live chat. We typically respond within 30 days.
8 Data Retention Period
We retain your data only for as long as necessary. Data is kept while your account is active, and certain information may be retained for a defined period after account closure to meet legal obligations.
- Account data: retained for up to 5 years after account closure.
- Transaction records: Up to 7 years, as required by financial regulations.
- KYC documents: retained for 5 years after verification.
- Support chat logs: 2 years.
- Cookie data: cleared at session end or after a maximum of 1 year.
After the specified period, data is securely and permanently deleted or anonymized.
9 Contact & Complaints
If you have any questions or concerns about our Privacy Policy, please don't hesitate to reach out. cricbd99 takes every concern seriously and works to resolve issues promptly.
You can submit any privacy-related requests or complaints through our customer support — via live chat or by opening a ticket directly from the account section on cricbd99.
Privacy Officer: Contact the support team with the subject line "Privacy Request" — you'll typically receive a response within 7 business days.
Members will be notified in advance of any changes to this policy. For significant updates, an email notification will be sent.
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